Last updated: 2026-05-27
Introduction
This Privacy Policy explains how Growthpointpro collects, uses, stores, and protects your personal information when you visit our website or interact with our tattoo studio. We operate from 10355 82 Ave NW, Edmonton, AB T6E 1Z9, Canada.
We take your privacy seriously. This document describes what data we gather, why we need it, and what rights you have regarding that information. It applies to all information collected through our website and any related services, including booking consultations or contacting us about tattoo work.
If you have questions about this policy or how we handle your data, reach out to us at [email protected]. We're happy to explain anything that isn't clear.
Information We Collect
We collect information in several ways, depending on how you interact with us.
Information you provide directly. When you fill out our contact form, request a consultation, or reach out about a tattoo project, you may share your name, email address, phone number, and details about your inquiry. If you're describing a tattoo idea, you might include personal information about what the design means to you. We only collect what you choose to share.
Information collected automatically. When you visit our website, our servers automatically log certain technical data. This includes your IP address, browser type and version, the pages you visit, how long you spend on each page, and the date and time of your visit. This information helps us understand how people use our site and identify technical issues.
Cookies and similar technologies. Our website uses cookies—small text files stored on your device—to improve your browsing experience and analyze site traffic. Some cookies are essential for the site to function properly. Others help us understand visitor behavior. You can control cookie settings through your browser. For more details, please see our Cookie Policy page.
How We Use Your Information
We use the information we collect for specific, limited purposes.
First, we use it to respond to your inquiries. When you contact us about a tattoo consultation, cover-up work, or any of our services, we need your contact details to get back to you. Simple as that.
Second, we use technical data to improve our website. Understanding which pages people visit, where they spend time, and what devices they use helps us make the site more useful. If a page loads slowly or causes problems, server logs help us fix it.
Third, we may use your email to send information you've specifically requested—like details about our artists, pricing for custom work, or appointment confirmations. We don't send marketing emails unless you've explicitly opted in.
Finally, we use information when legally required. If a law enforcement agency presents a valid legal demand, or if we need to protect our rights in legal proceedings, we may need to disclose certain data.
Legal Basis for Processing
Under Canadian privacy law, including PIPEDA (the Personal Information Protection and Electronic Documents Act), we must have appropriate grounds for processing your personal information.
We rely on your consent when you voluntarily submit information through our contact form or request a consultation. You can withdraw this consent at any time.
We also process data based on our legitimate interests in operating and improving our business, provided those interests don't override your privacy rights. For example, analyzing aggregate traffic patterns to improve our website serves our legitimate interest without significantly impacting your privacy.
In some cases, processing may be necessary to fulfill a contract with you—such as when you book an appointment and we need your details to confirm the session.
When we have a legal obligation to retain or disclose information, that obligation serves as our basis for processing.
Sharing With Third Parties
We don't sell your personal information. Ever. That's not our business.
However, we do work with service providers who help us operate our website and business. These may include hosting providers that store our website files, email services that help us respond to inquiries, and analytics tools that help us understand site traffic. These providers only access your data as necessary to perform their services, and they're obligated to protect it.
We may disclose information to legal authorities when required by law, court order, or valid legal process. We may also share information if necessary to protect our rights, investigate potential violations, or respond to threats to safety.
If our business is ever sold or merged with another company, your information may be transferred as part of that transaction. We would notify you of any such change.
Data Retention
We keep your personal information only as long as necessary for the purpose it was collected.
Contact form submissions and consultation requests are retained as long as needed to respond to your inquiry and maintain records of our communications. If you become a client, we may keep relevant records longer for business and legal purposes.
Server logs and technical data are retained for a limited period to analyze site performance and troubleshoot issues. We don't keep this information indefinitely.
When data is no longer needed, we delete it or anonymize it so it can no longer identify you.
Your Rights
You have meaningful rights regarding your personal information under Canadian privacy law.
Access. You can request a copy of the personal information we hold about you.
Correction. If your information is inaccurate or incomplete, you can ask us to correct it.
Deletion. You can request that we delete your personal information, subject to certain exceptions—like when we're legally required to keep it.
Withdrawal of consent. If you've consented to our processing, you can withdraw that consent at any time. This won't affect the lawfulness of processing before withdrawal.
Complaint. If you believe we've mishandled your information, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, contact us at [email protected]. We'll respond within a reasonable timeframe, typically within 30 days.
Cookies
Our website uses cookies to enhance functionality and gather analytics data. Essential cookies help the site work properly. Analytics cookies help us understand visitor behavior in aggregate.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block cookies or alert you when a cookie is being set. Note that blocking certain cookies may affect site functionality.
For complete details about the cookies we use and how to manage them, please visit our Cookie Policy page.
Children's Privacy
Our services are not directed at children under 16 years of age. In Canada, individuals generally need to be of the age of majority in their province (18 in Alberta) to consent to tattoo services without parental involvement.
We don't knowingly collect personal information from children under 16. If we learn that we've collected data from a child under this age, we'll delete it promptly. If you believe a child has provided us with personal information, please contact us immediately at [email protected].
International Transfers
Our website may be accessed from various locations. If you're visiting from outside Canada, be aware that your information may be transferred to and processed in Canada, where our servers and business are located.
Canadian privacy laws provide a level of protection for personal data. By using our website or providing your information, you consent to this transfer and processing.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes might be necessary to reflect new services, legal requirements, or improvements to our practices.
When we make changes, we'll update the "Last updated" date at the top of this page. For significant changes, we may provide additional notice—like a prominent announcement on our website.
We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy? Concerns about how we handle your data? Want to exercise your privacy rights?
Reach out to us:
Email: [email protected]
Mail: Growthpointpro, 10355 82 Ave NW, Edmonton, AB T6E 1Z9, Canada
We aim to respond to all privacy-related inquiries within 30 days. Your privacy matters to us, and we're committed to addressing your concerns.